Q: What if I don't receive your emails? Check your spam folder first. Still nothing? Submit a form so we can help.

Q: How do I get the link to join the Zoom calls? After you register, you'll get access to the Quickstart page with your Zoom call links.

Q: What if I can't make the live calls every day? No problem — every call has 24-hour replay access (or full-duration access for the PRO Experience).

Q: What's your refund policy? All sales are final — no refunds or rescheduling once you register. You're in or you're out!

Q: How do I use a discount code? Enter your code at checkout, then click "Apply." Your total will update automatically.

Q: What's the difference between General Admission (GA) and PRO? GA gives you everything you need — commitment, coaching, community, course, and a continuation opportunity — to learn this gentle routine. PRO adds a daily 30-minute Q&A in a small group, plus full-duration replay access.

Q: Do I really need a consistent wake time? Yes — it's central to working with your circadian rhythm. Without it, you won't get the full benefit of the experiment.

Q: What do I need to avoid during the 30 minutes before I get up? All distractions: Coffee, food, screens, TV, and talking. Choose a wake time 30 minutes before your normal rise time, so you have this window to yourself.

Q: What is the HEART Hug Routine? A gentle, eyes-closed, 30-minute practice you do in bed, phone-free, before starting your day. It blends spiritual connection, circadian science, and neuroscience into a simple daily reset. A short mini-course teaches it before the Challenge begins.

Q: What if I fall asleep, grab my phone, or get up during the routine? Totally expected! Reprogramming years of morning anxiety takes time. It gets easier as your body starts to expect a calm start to the day.

Q: What if I don't consider myself spiritual? The HEART Method includes a spiritual connection piece — connect with whatever that means for you (God, energy, angels, ancestors, however you define it). If that doesn't resonate, this Challenge is not a good fit.

Q: How do I connect with my challengers? In addition to the live calls, you'll be part of a pop-up community just for this Challenge — a dedicated space to connect, share, and cheer each other on.

Q: Does the Challenge provide mental health therapy or medical treatment? No. This Challenge is educational and spiritual, not a substitute for medical diagnosis, mental health treatment, or trauma processing. Please continue working with a qualified professional if you're navigating a mental health condition.

Q: What if I miss a day? Aim for all 7, but if you miss one, just pick back up the next morning. This is an experiment with support, not perfection — use the replay and community to stay in the loop.

Q: What happens after the 7 days? Keep going! Personalize your routine so it's truly refreshing for you. Want more support? Apply for the upcoming NeuroMagical Life Lab program.

Q: I have another question — how do I reach you? Send us a message through the support form — happy to help.